Internet and Wi-Fi support services for seamless connectivity and troubleshooting including VPN Remote Access.

Articles (12)

How to Find your Network MAC/Hardware Address

This article provides instructions on how to find your Network MAC or Hardware address. It includes steps for both Mac and PC users to obtain this information.

How to Install Cisco Secure Client (Biola's VPN)

This page explains the steps for installing Cisco Secure Client on a Mac or Windows computer.

How to Troubleshoot a Slow/Malfunctioning Biola-NetID Wi-Fi Connection

If you're experiencing issues with your Biola-NetID Wi-Fi connection, follow these steps to troubleshoot and report the problem:

How to Troubleshoot Biola-NetID Not Connecting

This article provides instructions for resolving connectivity issues with Biola-NetID. If you're unable to connect to the Biola wireless network, follow these steps to diagnose and fix the problem.

Network Usage Policy

The Biola networks are the property of Biola University and have been established to facilitate an exchange of information that is consistent with the academic, educational, and research purposes of Biola University.