Biola Account, Password, & MFA Support

Details

IT offers comprehensive password support for end users, ensuring a seamless and secure log in experience.

We can assist you with account information, password resets, MFA resets, account unlocks, and password policy guidance.

Service Eligibility

  • Faculty
  • Staff
  • Students
  • Alumni
 
 
Report a Problem Get Information Reset MFA Reset My Password Problem with Password Reset (Alumni) My Request is not Listed Request Remote Identity Verification

Service Offerings (7)

Report a Problem
If you are experiencing issues with access to your Biola accounts.
Get Information
If you need more information about Biola accounts and MFA Support.
Reset MFA
To request assistance with the second factor authentication that you configured for your Biola account.
Reset My Password
This will open a link to reset your own Biola account password.
Problem with Password Reset (Alumni)
If you are Alumni and resetting your password is not working.
My Request is not Listed (Service Change)
If you have a need not represented here or would like to request a change in how this service is administered or managed.
Remote Identity Verification
Request a Remote Identify Verification Appointment