Biola Account, Password, & MFA Support

IT offers comprehensive password support for end users, ensuring a seamless and secure log in experience. Our dedicated team of experts is available to assist with password resets, account unlocks, and password policy guidance.

• Staff
• Students
• Alumni

• Report a Problem: If you are experiencing issues with access to your Biola accounts.
• Get Information: If you need more information about Biola accounts and MFA Support. 
• Reset MFA: To request assistance with the second factor authentication that you configured for your Biola account. 
• Reset My Password: This will open a link to reset your own Biola account password.
• Problem with Password Reset (Alumni): If you are Alumni and resetting your password is not working.
• My Request is not Listed: If you have a need not represented here or would like to request a change in how this service is administered or managed

• Instructions on how to reset Biola account password.

• Google University Accounts (assistance with your Biola Google Account) 
• Google Department Accounts (employees) 
• Keeper Password Manager (employees)