Help with Resetting MFA (Multifactor Authentication, 2-Step Verification) for Google and Microsoft accounts.
If you’ve changed phone or lost access to your current MFA method, use the link on the right to request a reset.
We recommend using Microsoft Authenticator as your primary MFA method. Be sure to set up at least one backup method or generate backup codes. This will ensure you can log in and update your account if you change phones in the future.