Classroom Technology Services

Service, support, and guidance for technology in classrooms and conference technology systems.

• Faculty
• Staff
• Students

For issues that occur during classroom instruction and need immediate support:

• Please call extension 4740 (562-903-4740); when prompted press "1" for classroom assistance.
• The phone technician will ask questions about the issue over the phone and attempt to troubleshoot.
• If the issue requires more advanced support, a field technician will be contacted to stop by the classroom in approximately 10-20 minutes depending on availability and location.
• Phone support may also be used to report non-urgent issues. Otherwise, you may select the appropriate service type.

For other requests, please use the buttons to the right:

• Report a Problem: If you are experiencing issues with Adobe Acrobat Pro.
• Get Information: If you have questions or need more information about Adobe Acrobat Pro.
• Request Classroom Maintenance: If classroom technology is not working correctly and needs to be fixed.
• Request Hyflex Room Maintenance: If Hyflex Room technology is not working correctly and needs to be fixed.
• Request Remote Instr. Tech Consult: If you need information or instructions on how to use classroom technology, you can use this button to receive them remotely.
• My Request is not Listed: If you have a need not represented here or would like to request a change in how this service is administered or managed.

• Classroom Assistance
• Biola IT Services

• Zoom
• Google Meet
• Hyflex
• Video Conferencing