FAQs: Claude Accounts and Biola Single Sign-On (SSO)

Summary

Use this article to learn how your Claude account works with your Biola email address while Biola sets up single sign-on (SSO).

Body

Purpose

Use this article to learn what to expect when Biola sets up single sign-on (SSO) for Claude.

This article is for anyone who has a Claude account that uses a Biola email address.

 

Frequently Asked Questions

What is the change?

Biola is setting up SSO for Claude. SSO lets you sign in with your Biola account. Only people whom IT adds to the Biola workspace can sign in with SSO. Biola does not require SSO at this time.

Do I need to do anything?

No. You can sign in the same way that you do now. Biola does not close or change personal accounts.

Can I sign in with my email address?

Yes. On the sign-in page, select Continue with email.

Can I sign in with SSO?

Only if IT adds you to the Biola workspace for Claude. If IT does not add you, you cannot sign in with SSO. Sign in with your email address instead.

If IT adds you, you have a Biola account and your personal account.

Can I convert my personal account into my Biola account?

Only if IT gives you a Biola account. A Biola account needs a seat in the Biola workspace, and Biola does not give a seat to everyone. If you do not have a seat, you keep your personal account as it is.

If IT gives you a seat, ask IT before you move your personal account. The move has these limits:

  • The move cannot be undone.
  • Your personal account closes after the move.
  • Some items do not move, such as custom skills and public share links.
  • Biola can access the chats that move.

For the steps, see Move your personal Claude account to a Team or Enterprise organization in the Claude Help Center.

How do I switch between my accounts?

  1. Click your initials or name in the lower-left corner.
  2. Select the account that you want to use.

Are the chats in my accounts separate?

Yes. Each account has its own chats and projects. Biola can access the chats in the Biola account.

Can I change the email address on my Claude account?

No. Claude does not let you change the email address on an account. To use a different email address, make a new account with that address.

 

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Details

Details

Article ID: 24208
Created
Tue 11/10/26 10:41 PM
Modified
Wed 11/11/26 1:32 PM