How to Uninstall Office 2019 and Install Office 365 Apps on a Mac

Body

How to Uninstall Office 2019 and Install Office 365 Apps

This article details how to remove Office 2019 software from a Mac and Install Office 365 applications. Office 2019 consists of Microsoft Excel, Powerpoint, Word, Outlook, and OneNote.

Prerequisites: 

  • The user must be a full-time Biola Staff or Faculty, using a Biola Subscription computer, or have purchased Office 365 license personally.
  • The user is using an Apple computer- Macbook Pro, Macbook Air, or iMac.
  • The user currently has Office 2019 installed.
 

Instructions

Uninstall and Reinstall of Office Apps in Self Service

  1. Open the Self Service Application. This can be found in the list of applications or by searching for Self Service in Spotlight.
  2. Sign in with your Biola email and password.
  3. Search for Uninstall Office- All Versions in Helpdesk Tools and run it.
  4. Select Install Microsoft 365 apps (all or select ones) in the Applications section of Self Service.

Manually Removal of Office 2019

  1. Open a Finder.
  2. Go to Applications in the new window that appears.
  3. Press Control and select with your mouse/trackpad (also known as right-click) on the application's icon that you wish to remove.
  4. Select Move to Trash. Enter your password if prompted. This will only remove the application from your computer - your files and data will remain intact.
  5. Repeat until all Microsoft Office applications are in the trash. Microsoft Office 2019 is made up of Microsoft Excel, Powerpoint, Word, Outlook, and OneNote.
  6. You can empty your trash by opening the trash icon and selecting Empty Trash at the top right of the Trash window. Please be aware that this will permanently delete the applications and all other data located in the trash folder.

Manually Install of Office 365

  1. Open a web browser (Firefox, Chrome, Safari, etc) and go to www.office.com.
  2. If you're not already signed in with your Biola email account, select Sign In and sign in with your Biola Microsoft account.
  3. From the Microsoft 365 home page select Install and More at the top right of the webpage (if you set a different start page, go to aka.ms/office-install).
  4. When prompted, click Allow to allow downloads on portal.office.com.
  5. Once the download has completed, open Finder, go to Downloads, and double-click Microsoft Office installer.pkg file (the name might vary slightly).
  6. On the first installation screen, select Continue to begin the installation process.
  7. Review the software license agreement, and then click Continue. Select Agree to agree to the terms of the software license agreement.
  8. Click Install.
  9. Enter your Mac login password, if prompted, and then click Install Software. (This is the password that you use to log in to your Mac.)
  10. The software will begin to install. Click Close when the installation is finished.
  11. Launch the new Office 365 application to confirm you are signed in and able to access your documents. If you are not signed in, sign in with your Biola Microsoft account.
Need more help?

If you cannot find your answer here or related articles, please view the section "Related Services / Offerings" to open a ticket.

Please provide feedback on this article, especially if it is not accurate or providing an answer you expect. Select "Yes" or "No" below where is asks "Was this helpful?" This feedback helps us and the rest of the community provide better resources.

Details

Details

Article ID: 15235
Created
Wed 9/18/24 1:41 PM
Modified
Mon 10/28/24 7:59 PM