How to Access the Blackboard Transact applications

Purpose

This article provides instructions on how to access the Blackboard Transact applications on both Windows PCs and MacOS devices. It includes steps for connecting to the bbinstall.ad.biola.edu server and launching the applications, with additional notes for off-campus access and credential requirements.

 

Instructions

Instructions for Windows PC users

How to Connect to BBINSTALL.ad.biola.edu on a Windows PC

  1. Open Windows File Explorer.
  2. Right-click on This PC, and select Map Network Drive.
  3. When prompted, enter the following address in the Folder field:
    \\bbinstall.ad.biola.edu\workstation

    Note: When connecting on a non-Biola owned machine (e.g., Bon Appetit), check the Connect using different credentials box and enter biola\ in the username field.

  4. Click Finish.
  5. Click on the App Shortcuts folder.
  6. Select the application you need to use.

How to Sign In to Transact Applications

  1. When the Transact application window appears, enter the following for the Web API Server FQDN:
    bbapp.ad.biola.edu
  2. Enter your Transact username and password for the User Name and Password.

Transact Account Help: If you have trouble logging into Transact, please contact Janice Ju at Auxiliary Services.

  • Email: janice.ju@biola.edu
  • Extension: 5817

How to Disconnect from the Files Server on a Windows PC

  1. Open Windows File Explorer.
  2. Click on This PC, then right-click on the bbinstall.ad.biola.edu server and select Disconnect Network Drive.

Instructions for Mac users

How to Connect to bbinstall.ad.biola.edu on a Mac

Note: These instructions require Microsoft Remote Desktop to be installed. Instructions on how to install it can be found here.

  1. Open Microsoft Remote Desktop.
  2. Click the "+" drop-down menu and select "Add PC".
  3. Enter bbinstall.ad.biola.edu in the PC Name: field, and click Add.
  4. Double-click the icon for the newly added server.
  5. You'll be prompted to enter your credentials. Enter BIOLA\ and your password.
  6. Click Continue to connect to the bbinstall.ad.biola.edu server.

How to Launch the Blackboard Transact Tools While Using Microsoft Remote Desktop

  1. On the desktop, double-click on the App Shortcuts folder.
  2. Launch the application you need to use.

Note: The folder on the desktop is a copy of the folder found at the following path:
E:\Workstation\App Shortcuts
If for any reason the App Shortcuts folder on the desktop is not there, you can find the folder at the path above.

For instructions on signing into the Transact application, please see the steps listed above under How to Sign In to Transact Applications.

Need more help?

If you cannot find your answer here or related articles, please view the section "Related Services / Offerings" to open a ticket.

Please provide feedback on this article, especially if it is not accurate or providing an answer you expect. Select "Yes" or "No" below where it asks "Was this helpful?" This feedback helps us and the rest of the community provide better resources.

Print Article

Details

Article ID: 14043
Created
Fri 8/9/24 8:01 AM
Modified
Tue 8/13/24 9:30 AM